This Privacy Policy (“Policy”) explains how Alsidra Global FZCO (“Alsidra Global,” “we,” “us,” or “our”), a mobile trading company based in Dubai, collects, uses, discloses, and protects your personal information when you visit our website at https://alsidraglobal.com/ (“Website”) or engage in any transactions or activities related to Alsidra Global. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the practices described in this Policy.
- Information We Collect
1.1. Personal Information: When you visit our Website or engage in transactions with us, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, shipping address, and payment details. We collect this information to process your orders, provide customer support, and improve our services.
1.2. Log Data: Our servers automatically record information sent by your browser whenever you visit our Website. This may include your IP address, browser type, referring/exit pages, and other usage information. We use this data to analyze trends, administer the Website, and gather demographic information.
1.3. Cookies: We use cookies and similar technologies to enhance your browsing experience and personalize the content and advertisements you see on our Website. You can manage your cookie preferences through your browser settings.
- Use of Information
2.1. Personal Information: We use the personal information you provide to process your orders, communicate with you regarding your purchases, respond to your inquiries, and provide customer support. We may also use your information to send you promotional materials and updates about our products and services, subject to your consent where required by applicable law.
2.2. Analytics and Improvements: We analyze the information collected to understand how our Website is used, improve our services, and enhance the user experience. This includes analyzing trends, measuring the effectiveness of our marketing campaigns, and customizing content and advertisements.
- Information Sharing and Disclosure
3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you through prominent notice on our Website and seek your consent if required by applicable laws.
- Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.
- Your Rights
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about our data practices, please contact us using the contact information provided below.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically for any updates.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Contact Us
OFFICE NO. 305 AND 306, 3rd FLOOR, AL ABBAS BUILDING 2, BANK STREET, BUR DUBAI, DUBAI, UAE